Privacy Policy

Effective Date: 05/12/2025

CENTURY 21 Allstars ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our SMS communications program.

1. Information We Collect

We may collect the following types of information:

• Contact information (e.g., name, email address, phone number)
• Property preferences or inquiry details
• Communication preferences and consent
• SMS opt-in or opt-out status
• Any additional information voluntarily submitted by you via forms, emails, or text messages

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Provide real estate services and updates
• Communicate via email, SMS, or phone (with your consent)
• Confirm appointments, send alerts, or share relevant real estate content
• Administer internal marketing campaigns and events
• Support career opportunities and recruitment at CENTURY 21 Allstars

3. Text Messaging and Mobile Privacy

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services we use to manage communication.
• All categories of data use listed in this policy exclude text messaging originator opt-in data and consent; this information will never be shared with any parties other than our text message service providers.

4. How We Share Your Information

We do not sell, rent, or distribute your personal information. In limited cases, we may share your data with trusted service providers who help us operate our business (e.g., email platforms, customer service tools). These service providers are contractually obligated to keep your information secure and confidential.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Your Choices and Rights

You have the right to:

• Opt out of email or SMS marketing at any time
• Request access to, or correction of, your personal information
• Withdraw consent for data collection where applicable
• Contact us with any privacy-related concerns

To opt out of SMS communications, simply reply "STOP" to any message you receive from us. To rejoin, text "START" to the same shortcode.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or mobile networks is completely secure.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

CENTURY 21 Allstars
8221 Florence Ave, Downey, CA 90240
Email: [email protected]
Phone: 562-863-2121
Website: https://www.allstarsrealtygroup.com/privacy-policy